Write to us
For an existing order, email contact@thekrovn.com and include your order number so we can help more quickly.
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Client care
Contact
A question about your order, fitting or maintenance? Our team responds with discretion and precision.
Other enquiries
Available textures, prices and product details are shown directly on each product page. Contact us only if your question is not answered there, if you have a particular sensitivity, a professional enquiry or need help after your purchase.
Response times
We process enquiries Monday to Friday in the order received. Responses may take slightly longer during launches and peak periods.